Guides › Housing
Housing
The complete guide to housing problems in England: renting privately, repairs and safety, evictions, council tax, leasehold, moving and home bills. Start with the finder, or pick a guide.
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Each guide has your rights, step-by-step actions and time limits.
Which Housing Problem Do I Have?Not sure where to start? Pick your situation and go straight to the right page.Open Guide →Renting from A Private LandlordDeposits, rent rises, repairs, evictions and the Renters' Rights Act.Open Guide →Council and Housing Association HomesRepairs and Awaab's Law, complaints, the Housing Ombudsman and waiting lists.Open Guide →Leasehold and Shared OwnershipService charges, ground rent, lease extensions and cladding costs.Open Guide →Homelessness and Getting A HomeHelp from your council, intentional homelessness and council housing lists.Open Guide →Help with Housing CostsHelp with rent shortfalls, council tax, energy bills and home adaptations.Open Guide →Buying, Selling and MovingEstate agents, conveyancers, new builds, Land Registry checks and removals.Open Guide →Home Improvements and TradersBuilders, installers and doorstep sellers.Open Guide →NeighboursNoise, nuisance and a neighbour's CCTV pointing at your home.Open Guide →Energy and Water BillsBilling errors, smart and prepayment meters, back bills and help paying.Open Guide →Council TaxWrong band, discounts, reductions and arrears.Open Guide →Home InsuranceRefused claims, leaks, low payouts and boiler cover.Open Guide →Students, Lodgers, Park Homes and Later LifeHalls, lodgers, park homes, older people, veterans and people escaping abuse.Open Guide →Councils and Public ServicesCouncil complaints, benefits and where to go next.Open Guide →Complain to Your Housing AssociationStep-by-step guides for Clarion, L&Q, Peabody, Home Group, VIVID and more.Open Guide →Complain to Your CouncilStep-by-step complaint pages for all 382 UK councils.Open Guide →Housing ToolsDeposit, notice and rent checkers, a repairs log and a complaint route finder.Open Guide →Housing GlossaryPlain-English meanings of housing words, from assured tenancy to Section 8.Open Guide →
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