Guides › Travel, Holiday and Events
Travel, Holiday and Events
Delays, cancellations, holidays that go wrong and tickets you cannot use. Pick the guide that fits.
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Each guide has your rights, step-by-step actions and time limits.
FlightsDelays, cancellations, refunds and compensation.Open Guide →Train DelaysDelay Repay and complaints.Open Guide →Package Holidays and HotelsHolidays that are not as described.Open Guide →Tickets and EventsCancelled, resold or fake tickets.Open Guide →Hotels and Short StaysHotel-only bookings, rentals and booking sites.Open Guide →Buses, Coaches, Ferries and TaxisDelays, refunds, complaints and taxi licensing.Open Guide →
Common Problems in This Category
Pick the problem closest to yours for plain-English steps, time limits and where to go next.
Flights (18)
- Flight Delayed? How to Claim Compensation (UK261)
- Flight Cancelled? Refund, Re-Routing and Compensation
- easyJet Delay Compensation
- Wizz Air Delay Compensation
- Ryanair Refund for a Cancelled Flight
- Extraordinary Circumstances: When Airlines Do Not Pay
- Missed Connecting Flight: Compensation
- Flight Delayed: Food, Drinks and a Hotel
- Time Limit to Claim Flight Compensation
- Lost, Delayed or Damaged Luggage: How to Claim
- easyJet Cancelled Flight: Refund, Voucher or New Flight
- Flight Downgraded: Getting Part of the Fare Back
- Denied Boarding on an Overbooked Flight: Compensation
- Airline Went Bust: Getting Your Money Back
- Help at the Airport for Disabled Passengers
- What Is UK261?
- Wheelchair or Mobility Aid Damaged on a Flight
- Passport Rules for Europe: The 10-Year and 3-Month Rules
Hotels and Short Stays (4)
Package Holidays and Hotels (12)
- Holiday Company Went Bust
- Package Holiday Not as Described: Compensation
- Package Holiday Price Rise After Booking
- Package Holiday Cancelled or Changed
- Is My Holiday a Package Holiday?
- loveholidays Refund: Cancelled Flights and Holidays
- Ferry Delayed or Cancelled: Your Rights
- Cruise Cancelled or Changed: Refund
- What Is ATOL Protection?
- Ill Abroad: Using Your GHIC or EHIC
- Can I Cancel a Package Holiday Before I Go?
- Lost or Stolen Passport Abroad
Tickets and Events (9)
- Event Cancelled or Moved: Getting a Ticket Refund
- Resale Ticket Problems
- Hidden Fees and Drip Pricing Are Banned
- Pressure Selling and Fake Countdown Clocks
- StubHub Refund for a Cancelled Event
- Bought Fake Concert or Event Tickets
- What Is STAR for Tickets?
- Can I Get a Refund If I Cannot Go to an Event?
- Can I Resell Tickets I Cannot Use?
Train Delays (10)
- Train Delay Repay Claim Rejected
- Eurostar Delay Compensation
- Train Cancelled or Delayed: Getting a Refund
- Trainline Refund: Cancelled Trains and Fees
- Coach Delayed or Cancelled: Your Rights
- Train Season Ticket Refund
- Bus Cancelled or Unreliable: How to Complain
- What Is the Rail Ombudsman?
- What Is Delay Repay?
- Train Penalty Fare: How to Appeal
Buses, Coaches, Ferries and Taxis (4)
Company Guides for This Topic
Step-by-step help for specific companies.
- Avanti West Coast Delay Repay: How to Claim Train Delay Compensation
- British Airways Flight Delay and Cancellation Compensation
- CrossCountry Delay Repay: How to Claim Train Delay Compensation
- East Midlands Railway Delay Repay: How to Claim Train Delay Compensation
- Great Northern Delay Repay: How to Claim Train Delay Compensation
- Great Western Railway Delay Repay: How to Claim Train Delay Compensation
- Greater Anglia Delay Repay: How to Claim Train Delay Compensation
- Hull Trains Delay Repay: How to Claim Train Delay Compensation
- Jet2 Flight Delay and Cancellation Compensation
- LNER Delay Repay: How to Claim Train Delay Compensation
- Loganair Delay and Cancellation Compensation
- Northern Delay Repay: How to Claim Train Delay Compensation
- Ryanair Flight Delay and Cancellation Compensation
- ScotRail Delay Repay: How to Claim Train Delay Compensation
- South Western Railway Delay Repay: How to Claim Train Delay Compensation
- Southeastern Delay Repay: How to Claim Train Delay Compensation
- Southern Delay Repay: How to Claim Train Delay Compensation
- TUI Flight Delay and Cancellation Compensation
- Thameslink Delay Repay: How to Claim Train Delay Compensation
- Transport for Wales Rail Delay Repay: How to Claim Train Delay Compensation
- c2c Delay Repay: How to Claim Train Delay Compensation
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