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Guides › Service Guides › Service Complaint Guides A to Z

Service Complaint Guides A to Z

How to complain to UK public bodies: government departments, the NHS, police, courts, every council and the largest housing associations.

Pick the organisation to see how its complaints process works, the time limits and who to go to next. We only list information we have checked on official pages. Looking for a company instead? See Company Complaint Guides A to Z.

Government, NHS, Police and Courts

DWP and Universal CreditGovernment HMRCGovernment Adjudicator's Office (HMRC)Government DVLAGovernment HM Passport OfficeGovernment Student Loans CompanyGovernment NHSNHS, Police, Courts PoliceNHS, Police, Courts Courts and Tribunals (HMCTS)NHS, Police, Courts Parliamentary and Health Service OmbudsmanOmbudsman Housing OmbudsmanOmbudsman

Choose An Organisation

Showing all 436 organisations.

A

A2DominionHousing Association Aberdeen City CouncilCouncil Aberdeenshire CouncilCouncil AbriHousing Association Adjudicator's Office (HMRC)Government Adur District CouncilCouncil Amber Valley Borough CouncilCouncil AnchorHousing Association Angus CouncilCouncil Antrim and Newtownabbey Borough CouncilCouncil Ards and North Down Borough CouncilCouncil Argyll and Bute CouncilCouncil Armagh City, Banbridge and Craigavon Borough CouncilCouncil Arun District CouncilCouncil Ashfield District CouncilCouncil Ashford Borough CouncilCouncil AsterHousing Association

B

Babergh District CouncilCouncil Barnsley Metropolitan Borough CouncilCouncil Basildon Borough CouncilCouncil Basingstoke and Deane Borough CouncilCouncil Bassetlaw District CouncilCouncil Bath and North East Somerset CouncilCouncil Bedford Borough CouncilCouncil Belfast City CouncilCouncil Birmingham City CouncilCouncil Blaby District CouncilCouncil Blackburn with Darwen Borough CouncilCouncil Blackpool Borough CouncilCouncil Blaenau Gwent County Borough CouncilCouncil Bolsover District CouncilCouncil Bolton Metropolitan Borough CouncilCouncil Borough Council of Kings Lynn and West NorfolkCouncil Boston Borough CouncilCouncil Bournemouth, Christchurch and Poole CouncilCouncil Bracknell Forest CouncilCouncil Braintree District CouncilCouncil Breckland District CouncilCouncil Brentwood Borough CouncilCouncil Bridgend County Borough CouncilCouncil Brighton and Hove City CouncilCouncil Bristol City CouncilCouncil Broadland District CouncilCouncil BromfordHousing Association Bromsgrove District CouncilCouncil Broxbourne Borough CouncilCouncil Broxtowe Borough CouncilCouncil Buckinghamshire CouncilCouncil Burnley Borough CouncilCouncil Bury Metropolitan Borough CouncilCouncil

C

Caerphilly County Borough CouncilCouncil Calderdale Metropolitan Borough CouncilCouncil Cambridge City CouncilCouncil Cambridgeshire County CouncilCouncil Cannock Chase District CouncilCouncil Canterbury City CouncilCouncil Carmarthenshire County CouncilCouncil Castle Point Borough CouncilCouncil Causeway Coast and Glens Borough CouncilCouncil Central Bedfordshire CouncilCouncil Ceredigion County CouncilCouncil Charnwood Borough CouncilCouncil Chelmsford City CouncilCouncil Cheltenham Borough CouncilCouncil Cherwell District CouncilCouncil Cheshire East CouncilCouncil Cheshire West and Chester CouncilCouncil Chesterfield Borough CouncilCouncil Chichester District CouncilCouncil Chorley Borough CouncilCouncil City and County of Swansea CouncilCouncil City of Bradford Metropolitan District CouncilCouncil City of Cardiff CouncilCouncil City of Doncaster CouncilCouncil City of Edinburgh CouncilCouncil City of Lincoln CouncilCouncil City of London CorporationCouncil City of WestminsterCouncil City of Wolverhampton CouncilCouncil City of York CouncilCouncil Clackmannanshire CouncilCouncil Clarion HousingHousing Association Colchester Borough CouncilCouncil Comhairle Nan Eilean SiarCouncil Conwy County Borough CouncilCouncil Cornwall CouncilCouncil Cotswold District CouncilCouncil Council of the Isles of ScillyCouncil Courts and Tribunals (HMCTS)NHS, Police, Courts Coventry City CouncilCouncil Crawley Borough CouncilCouncil Cumberland CouncilCouncil

D

Dacorum Borough CouncilCouncil Darlington Borough CouncilCouncil Dartford Borough CouncilCouncil Denbighshire County CouncilCouncil Derby City CouncilCouncil Derbyshire County CouncilCouncil Derbyshire Dales District CouncilCouncil Derry City and Strabane District CouncilCouncil Devon County CouncilCouncil Dorset CouncilCouncil Dover District CouncilCouncil Dudley Metropolitan Borough CouncilCouncil Dumfries and Galloway CouncilCouncil Dundee City CouncilCouncil Durham County CouncilCouncil DVLAGovernment DWP and Universal CreditGovernment

E

F

Falkirk CouncilCouncil Fareham Borough CouncilCouncil Fenland District CouncilCouncil Fermanagh and Omagh District CouncilCouncil Fife CouncilCouncil Flagship HousingHousing Association Flintshire County CouncilCouncil Folkestone and Hythe District CouncilCouncil Forest of Dean District CouncilCouncil Framework Housing AssociationHousing Association Fylde Borough CouncilCouncil

G

Gateshead Metropolitan Borough CouncilCouncil Gedling Borough CouncilCouncil GentooHousing Association Glasgow City CouncilCouncil Gloucester City CouncilCouncil Gloucestershire County CouncilCouncil Golden Lane HousingHousing Association Gosport Borough CouncilCouncil Gravesham Borough CouncilCouncil Great Places HousingHousing Association Great Yarmouth Borough CouncilCouncil Guildford Borough CouncilCouncil The Guinness PartnershipHousing Association Gwynedd CouncilCouncil

H

I

IncommunitiesHousing Association Inverclyde CouncilCouncil Ipswich Borough CouncilCouncil Isle of Anglesey County CouncilCouncil Isle of Wight CouncilCouncil

J

Jigsaw HomesHousing Association

K

Karbon HomesHousing Association Kent County CouncilCouncil Kirklees CouncilCouncil Knowsley Metropolitan Borough CouncilCouncil

L

L&QHousing Association Lancashire County CouncilCouncil Lancaster City CouncilCouncil Leeds City CouncilCouncil Leicester City CouncilCouncil Leicestershire County CouncilCouncil Lewes District CouncilCouncil Lichfield District CouncilCouncil Lincolnshire County CouncilCouncil Lisburn and Castlereagh City CouncilCouncil Liverpool City CouncilCouncil LiveWestHousing Association London Borough of Barking and DagenhamCouncil London Borough of BarnetCouncil London Borough of BexleyCouncil London Borough of BrentCouncil London Borough of BromleyCouncil London Borough of CamdenCouncil London Borough of CroydonCouncil London Borough of EalingCouncil London Borough of EnfieldCouncil London Borough of HackneyCouncil London Borough of Hammersmith & FulhamCouncil London Borough of HaringeyCouncil London Borough of HarrowCouncil London Borough of HaveringCouncil London Borough of HillingdonCouncil London Borough of HounslowCouncil London Borough of IslingtonCouncil London Borough of LambethCouncil London Borough of LewishamCouncil London Borough of MertonCouncil London Borough of NewhamCouncil London Borough of RedbridgeCouncil London Borough of Richmond Upon ThamesCouncil London Borough of SouthwarkCouncil London Borough of SuttonCouncil London Borough of Tower HamletsCouncil London Borough of Waltham ForestCouncil London Borough of WandsworthCouncil Longhurst GroupHousing Association Look AheadHousing Association Luton Borough CouncilCouncil

M

N

Neath Port Talbot County Borough CouncilCouncil New Forest District CouncilCouncil Newark and Sherwood District CouncilCouncil Newcastle City CouncilCouncil Newcastle-Under-Lyme Borough CouncilCouncil Newport City CouncilCouncil Newry, Mourne and Down District CouncilCouncil NHSNHS, Police, Courts Norfolk County CouncilCouncil North Ayrshire CouncilCouncil North Devon District CouncilCouncil North East Derbyshire District CouncilCouncil North East Lincolnshire CouncilCouncil North Hertfordshire District CouncilCouncil North Kesteven District CouncilCouncil North Lanarkshire CouncilCouncil North Lincolnshire CouncilCouncil North Norfolk District CouncilCouncil North Northamptonshire CouncilCouncil North Somerset CouncilCouncil North Tyneside CouncilCouncil North Warwickshire Borough CouncilCouncil North West Leicestershire District CouncilCouncil North Yorkshire CouncilCouncil Northern Ireland Housing ExecutiveHousing Association Northumberland County CouncilCouncil Norwich City CouncilCouncil Notting Hill GenesisHousing Association Nottingham City CouncilCouncil Nottinghamshire County CouncilCouncil Nuneaton and Bedworth Borough CouncilCouncil

O

Oadby and Wigston Borough CouncilCouncil Oldham Metropolitan Borough CouncilCouncil Onward HomesHousing Association OrbitHousing Association Orkney Islands CouncilCouncil Oxford City CouncilCouncil Oxfordshire County CouncilCouncil

P

Parliamentary and Health Service OmbudsmanOmbudsman HM Passport OfficeGovernment PeabodyHousing Association Pembrokeshire County CouncilCouncil Pendle Borough CouncilCouncil Perth and Kinross CouncilCouncil Peterborough City CouncilCouncil Places for PeopleHousing Association Platform Housing GroupHousing Association Plymouth City CouncilCouncil PoliceNHS, Police, Courts Portsmouth City CouncilCouncil Powys County CouncilCouncil Preston City CouncilCouncil

R

Reading Borough CouncilCouncil Redcar and Cleveland Borough CouncilCouncil Redditch Borough CouncilCouncil Reigate and Banstead Borough CouncilCouncil Renfrewshire CouncilCouncil Rhondda Cynon Taf County Borough CouncilCouncil Ribble Valley Borough CouncilCouncil RiversideHousing Association Rochdale Metropolitan Borough CouncilCouncil Rochford District CouncilCouncil Rossendale Borough CouncilCouncil Rother District CouncilCouncil Rotherham Metropolitan Borough CouncilCouncil Royal Borough of GreenwichCouncil Royal Borough of Kensington and ChelseaCouncil Royal Borough of Kingston Upon ThamesCouncil Royal Borough of Windsor and MaidenheadCouncil Rugby Borough CouncilCouncil Runnymede Borough CouncilCouncil Rushcliffe Borough CouncilCouncil Rushmoor Borough CouncilCouncil Rutland County CouncilCouncil

S

Salford City CouncilCouncil Sanctuary HousingHousing Association Sandwell Metropolitan Borough CouncilCouncil Scottish Borders CouncilCouncil Sefton Metropolitan Borough CouncilCouncil Sevenoaks District CouncilCouncil Sheffield City CouncilCouncil Shetland Islands CouncilCouncil Shropshire CouncilCouncil Slough Borough CouncilCouncil Solihull Metropolitan Borough CouncilCouncil Somerset CouncilCouncil South Ayrshire CouncilCouncil South Cambridgeshire District CouncilCouncil South Derbyshire District CouncilCouncil South Gloucestershire CouncilCouncil South Hams District CouncilCouncil South Holland District CouncilCouncil South Kesteven District CouncilCouncil South Lanarkshire CouncilCouncil South Norfolk District CouncilCouncil South Oxfordshire District CouncilCouncil South Ribble Borough CouncilCouncil South Staffordshire CouncilCouncil South Tyneside CouncilCouncil Southampton City CouncilCouncil Southend-on-Sea Borough CouncilCouncil Southern HousingHousing Association Sovereign Network Group (SNG)Housing Association Spelthorne Borough CouncilCouncil St Albans City and District CouncilCouncil St Helens CouncilCouncil Stafford Borough CouncilCouncil Staffordshire County CouncilCouncil Staffordshire Moorlands District CouncilCouncil Stevenage Borough CouncilCouncil Stirling CouncilCouncil Stockport Metropolitan Borough CouncilCouncil Stockton-on-Tees Borough CouncilCouncil Stoke-on-Trent City CouncilCouncil StonewaterHousing Association Stratford-on-Avon District CouncilCouncil Stroud District CouncilCouncil Student Loans CompanyGovernment Suffolk County CouncilCouncil Sunderland City CouncilCouncil Surrey County CouncilCouncil Surrey Heath Borough CouncilCouncil Swale Borough CouncilCouncil Swindon Borough CouncilCouncil

T

U

Uttlesford District CouncilCouncil

V

Vale of Glamorgan CouncilCouncil Vale of White Horse District CouncilCouncil VIVIDHousing Association

W

Wakefield Metropolitan District CouncilCouncil Walsall Metropolitan Borough CouncilCouncil Warrington Borough CouncilCouncil Warwick District CouncilCouncil Warwickshire County CouncilCouncil Watford Borough CouncilCouncil Waverley Borough CouncilCouncil Wealden District CouncilCouncil Welwyn Hatfield Borough CouncilCouncil West Berkshire CouncilCouncil West Devon Borough CouncilCouncil West Dunbartonshire CouncilCouncil West Lancashire Borough CouncilCouncil West Lindsey District CouncilCouncil West Lothian CouncilCouncil West Northamptonshire CouncilCouncil West Oxfordshire District CouncilCouncil West Suffolk CouncilCouncil West Sussex County CouncilCouncil Westmorland and Furness CouncilCouncil Wheatley Homes GlasgowHousing Association Wigan Metropolitan Borough CouncilCouncil Wiltshire CouncilCouncil Winchester City CouncilCouncil Wirral Borough CouncilCouncil Woking Borough CouncilCouncil Wokingham Borough CouncilCouncil Worcester City CouncilCouncil Worcestershire County CouncilCouncil Worthing Borough CouncilCouncil Wrexham County Borough CouncilCouncil Wychavon District CouncilCouncil Wyre Borough CouncilCouncil Wyre Forest District CouncilCouncil

Y

Yorkshire HousingHousing Association

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