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Public Services
Complaints about government departments, benefits, the NHS, councils, the police and the courts. Pick the guide that fits.
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Each guide has your rights, step-by-step actions and time limits.
Complain to Your CouncilA step-by-step page for every UK council: its process, time limits and ombudsman.Open Guide →Public ServicesHow to complain and where to go next.Open Guide →Renew Your Driving LicenceEvery 10 years, £14 online.Open Guide →Medical Conditions and DVLAWhen you must tell DVLA.Open Guide →Penalty Points12 points, new drivers and how long they last.Open Guide →Change Your Address with DVLALicence and log book, free.Open Guide →Employment Tribunal Time LimitsThe 6 month rule from 1 October 2026.Open Guide →Acas Early ConciliationThe free step before an employment tribunal.Open Guide →Small Claims CourtHow to make a money claim.Open Guide →Received A Court Claim FormRespond within 14 days.Open Guide →County Court JudgmentsPay within a month or it stays 6 years.Open Guide →Parking Charge Court ClaimA private parking company is taking you to court.Open Guide →Attachment of EarningsCourt orders taking money from wages.Open Guide →Statutory DemandThe 18 and 21 day deadlines.Open Guide →Cannot Pay A Court FineInstalments, summons and bailiffs.Open Guide →Bailiff Fees 2026What enforcement agents can charge.Open Guide →Notice of Enforcement14 days, or 28 with a debt adviser.Open Guide →What Bailiffs Can DoYour rights when bailiffs visit.Open Guide →Possession HearingWhat happens at court if your landlord wants you out.Open Guide →Rent Increase TribunalChallenge a rent rise at the First-tier Tribunal.Open Guide →Benefit Tribunal HearingWhat happens on the day.Open Guide →Upper TribunalIf a tribunal decision is wrong.Open Guide →Complain About A Court or TribunalHMCTS service complaints.Open Guide →
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Common Problems in This Category
Pick the problem closest to yours for plain-English steps, time limits and where to go next.
Public Services (115)
- How to Use the Small Claims Court
- Private Parking Charge: Court Claim Received
- County Court Judgment (CCJ): What to Do
- Bailiffs: What They Can and Cannot Do
- How to Complain to HMRC
- Wrong Tax Code or Owed a Tax Refund
- How to Complain to DVLA
- How to Complain to the Passport Office
- Student Loans Company Complaint
- Universal Credit and DWP Complaints
- Challenge a Benefit Decision: Reconsideration and Appeal
- How to Complain About the NHS
- How to Complain About Your Council
- School Place Refused: How to Appeal
- EHC Plan Decision: Appealing to the SEND Tribunal
- How to Complain About the Police
- Complaining About Courts and Tribunals (HMCTS)
- What Is the Parliamentary and Health Service Ombudsman?
- Blue Badge Refused or Delayed
- Council Tax Reduction: Can You Get Help?
- Carer's Allowance: Who Can Get It
- Free School Meals: Who Qualifies in England
- Child Benefit: Rates, Backdating and the High Income Charge
- Tax-Free Childcare: How It Works
- Disabled Facilities Grant for Home Adaptations
- Challenging a Rent Increase at the Tribunal
- Council Tax for Students: Exemptions and Discounts
- Housing Options for Older People: Sheltered and Extra Care Housing
- Veterans and Service Leavers: Help With Housing
- Domestic Abuse: Housing Help if You Need to Leave Home
- No Recourse to Public Funds (NRPF): Housing Help to Check First
- Eviction Court Hearing: What Happens and How to Prepare
- Universal Credit Sanction: How Long It Lasts and How to Challenge It
- Universal Credit Hardship Payment: Who Can Get One
- Universal Credit Advance: How Much and How You Pay It Back
- Money Taken From Your Universal Credit: Deductions and How to Lower Them
- Landlord Asking DWP to Take Rent Arrears From Your Universal Credit
- Universal Credit Overpayment: Checking It and Paying It Back
- Got a Migration Notice? Moving to Universal Credit Before the Deadline
- Universal Credit Health Element 2026: Higher and Lower Rates Explained
- Universal Credit Payment Dates: First Payment and Assessment Periods
- Reporting a Change of Circumstances on Universal Credit
- Universal Credit Savings Limit: The £6,000 and £16,000 Rules
- Universal Credit Rates 2026 to 2027 and the End of the Two Child Limit
- How to Claim PIP: The Phone Call, the Form and the Deadline
- PIP Assessment: What Happens and How to Prepare
- PIP Points Explained: Activities, Descriptors and the 8 and 12 Point Rules
- PIP Rates 2026 to 2027: How Much You Get
- PIP Review Form: What to Do When Your Award Is Reviewed
- PIP if You Are Nearing the End of Life: Special Rules and SR1
- Motability Scheme: Who Can Join
- Adult Disability Payment in Scotland: How It Replaces PIP
- Missed the Deadline? Asking for a Late Mandatory Reconsideration
- Benefit Appeal Tribunal: What Happens at the Hearing
- Benefit Tribunal Got It Wrong? Set Aside and the Upper Tribunal
- Self Assessment Deadlines 2026 to 2027: Register, File and Pay
- Late Self Assessment Tax Return: The Penalties
- Appeal an HMRC Penalty: What Counts as a Reasonable Excuse
- Disagree With an HMRC Decision: Appeal, Review and Tax Tribunal
- Cannot Pay Your Tax Bill? HMRC Payment Plans
- P800 Tax Calculation Letter: Refunds and What to Do
- Emergency Tax Code: Why You Have One and How to Fix It
- Tax Relief for Uniforms, Work Clothing and Tools
- Working From Home Tax Relief: The 2026 Change
- Marriage Allowance: Save Up to £252 and Backdate 4 Years
- High Income Child Benefit Charge: The £60,000 to £80,000 Rules
- Making Tax Digital for Income Tax: Who Must Join and When
- Selling Online on Vinted, eBay or Etsy: Do You Pay Tax?
- Tax on Savings Interest: Allowances and HMRC Letters
- Tax Refund Companies: Claim Your Refund Yourself for Free
- Overtaxed on a Pension Withdrawal? Claim It Back
- Complain to the Adjudicator's Office About HMRC
- Check Your State Pension Forecast and National Insurance Gaps
- Carer's Allowance Earnings Limit: £204 a Week and Overpayments
- New Style Jobseeker's Allowance: Who Can Get It and for How Long
- Cold Weather Payment 2026 to 2027: £25 for Each Freezing Week
- Sure Start Maternity Grant: £500 for Your First Baby
- Funeral Expenses Payment: Help With Funeral Costs
- Bereavement Support Payment: How Much and the Deadlines
- Access to Work: Help at Work if You Have a Disability or Health Condition
- Statutory Sick Pay 2026: Paid From Day One
- Maternity Allowance: If You Cannot Get Maternity Pay
- Blue Badge: Who Gets One Automatically and How to Apply
- Free School Meals From September 2026: All Universal Credit Families
- Becoming an Appointee to Manage Someone's Benefits
- Help to Save: Get 50p for Every £1 You Save on Universal Credit
- Disability Living Allowance for Children: Rates and Claiming
- Letter About Benefit Fraud or an Interview Under Caution: What to Do
- Income Tax Rates and Bands 2026 to 2027
- Lost Your National Insurance Number? How to Find It
- Child Benefit for 16 to 19 Year Olds: Extend It or It Stops
- Tax Credits Overpayment After Tax Credits Ended
- Rent a Room Scheme: £7,500 Tax-Free From a Lodger
- Capital Gains Tax: The £3,000 Allowance and 18% or 24% Rates
- Do You Pay Tax on Your State Pension?
- Simple Assessment Letter (PA302) From HMRC
- Registering as Self-Employed: When You Must Tell HMRC
- P45, P60 and P11D: What Each Form Is For
- How to Contact HMRC and Get Through
- Renew Your Photocard Driving Licence: Every 10 Years
- Renewing Your Driving Licence at 70 and Over
- Telling DVLA About a Medical Condition
- Penalty Points: 12 Points, New Drivers and How Long They Last
- Check Your Driving Licence Points and Get a Check Code
- SORN: Taking a Vehicle Off the Road and Getting a Tax Refund
- Changing Your Address With DVLA: Licence and Log Book
- Sold Your Car? Tell DVLA and Get Your Tax Refund
- Acas Early Conciliation: The Step Before a Tribunal
- Employment Tribunal Time Limits: The 6 Month Rule From October 2026
- Bailiff Fees 2026: What Enforcement Agents Can Charge
- Notice of Enforcement: Getting 28 Days From the Bailiffs
- Received a County Court Claim Form? How to Respond
- Attachment of Earnings Order: Money Taken From Your Wages
- Statutory Demand: What to Do in 21 Days
- Cannot Pay a Court Fine: What You Can Do
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