Guides › Benefits
Benefits
The complete guide to benefit problems: Universal Credit claims, payments, deductions and sanctions, PIP claims and assessments, and how to challenge a decision or complain. Start with the finder, or pick a guide. We explain the official rules; for advice on your own claim, use a free advice service.
Choose Your Guide
Each guide has your rights, step-by-step actions and time limits.
Which Benefits Problem Do I Have?Not sure where to start? Pick your situation and go straight to the right page.Open Guide →Universal CreditPayments, advances, deductions, sanctions, overpayments and the 2026 changes.Open Guide →Universal Credit Health ElementThe higher and lower rates from April 2026 and the work capability assessment.Open Guide →PIP and Disability BenefitsClaiming PIP, the assessment, points, reviews, Motability and Scotland's ADP.Open Guide →Challenge A DecisionMandatory reconsideration, late requests, tribunals and the Upper Tribunal.Open Guide →Work, Sickness and JobseekingNew Style JSA, sick pay from day one and Access to Work.Open Guide →Carers, Families, Bereavement and PensionersCarer's Allowance, babies, free school meals, bereavement and pension age help.Open Guide →Help with Housing and BillsHousing costs, council tax reduction, energy help and Breathing Space.Open Guide →Complain About DWPPoor service, the Independent Case Examiner and your MP.Open Guide →Housing HubRenting, repairs, council homes and help with housing costs.Open Guide →
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