Information, Not Advice
We explain the official rules and routes; we do not give benefits advice. For advice on your own claim, use a free service such as Citizens Advice, a local welfare rights service or Turn2us. Rules here are for England and Wales unless a page says otherwise. Scotland has its own disability and carer benefits from Social Security Scotland, and Northern Ireland benefits are run through nidirect.
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Universal Credit
Claims, payments, deductions, sanctions and the 2026 changes.
Claiming and Payments
Got a Migration Notice? Moving to Universal Credit Before the DeadlineProblem guideUniversal Credit Payment Dates: First Payment and Assessment PeriodsProblem guideUniversal Credit Advance: How Much and How You Pay It BackProblem guideUniversal Credit Rates 2026 to 2027 and the End of the Two Child LimitProblem guideUniversal Credit Savings Limit: The £6,000 and £16,000 RulesProblem guideReporting a Change of Circumstances on Universal CreditProblem guideHelp to Save: Get 50p for Every £1 You Save on Universal CreditProblem guide
Money Taken Off
Money Taken From Your Universal Credit: Deductions and How to Lower ThemProblem guideLandlord Asking DWP to Take Rent Arrears From Your Universal CreditProblem guideUniversal Credit Overpayment: Checking It and Paying It BackProblem guide
Sanctions
Universal Credit Sanction: How Long It Lasts and How to Challenge ItProblem guideUniversal Credit Hardship Payment: Who Can Get OneProblem guide
Health and Disability
Disability Benefits
PIP, Adult Disability Payment, Attendance Allowance and Motability.
PIP
How to Claim PIP: The Phone Call, the Form and the DeadlineProblem guidePIP Assessment: What Happens and How to PrepareProblem guidePIP Points Explained: Activities, Descriptors and the 8 and 12 Point RulesProblem guidePIP Rates 2026 to 2027: How Much You GetProblem guidePIP Review Form: What to Do When Your Award Is ReviewedProblem guidePIP if You Are Nearing the End of Life: Special Rules and SR1Problem guide
Scotland, Older People and Mobility
Adult Disability Payment in Scotland: How It Replaces PIPProblem guideAttendance Allowance: Who Can Get ItProblem guideMotability Scheme: Who Can JoinProblem guideBlue Badge: Who Gets One Automatically and How to ApplyProblem guide
Children
Work, Sickness and Looking for Work
New Style JSA, sick pay and Access to Work.
Work and Sickness
Challenging A Decision or Complaining
Mandatory reconsideration, tribunals and DWP complaints.
Challenge A Decision
Challenge a Benefit Decision: Reconsideration and AppealProblem guideMissed the Deadline? Asking for a Late Mandatory ReconsiderationProblem guideBenefit Appeal Tribunal: What Happens at the HearingProblem guideBenefit Tribunal Got It Wrong? Set Aside and the Upper TribunalProblem guide
Checks, Fraud Letters and Appointees
Letter About Benefit Fraud or an Interview Under Caution: What to DoProblem guideBecoming an Appointee to Manage Someone's BenefitsProblem guide
Complaints
Carers, Families and Pensioners
Carer's Allowance, Child Benefit, Pension Credit and Winter Fuel Payment.
Carers and Families
Carer's Allowance: Who Can Get ItProblem guideCarer's Allowance Earnings Limit: £204 a Week and OverpaymentsProblem guideChild Benefit: Rates, Backdating and the High Income ChargeProblem guideFree School Meals From September 2026: All Universal Credit FamiliesProblem guide
Babies
Sure Start Maternity Grant: £500 for Your First BabyProblem guideMaternity Allowance: If You Cannot Get Maternity PayProblem guide
Bereavement
Bereavement Support Payment: How Much and the DeadlinesProblem guideFuneral Expenses Payment: Help With Funeral CostsProblem guide
Pension Age
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Help with Housing and Bills
Help with rent, council tax, energy and debt.
Housing Costs
Local Housing Allowance: Why Your Housing Benefit Does Not Cover the RentProblem guideRent Higher Than Your Benefit Covers: Housing PaymentsProblem guideNo Recourse to Public Funds (NRPF): Housing Help to Check FirstProblem guideCouncil Tax Reduction: Can You Get Help?Problem guide
Bills and Debt
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