Park Home Owners: Pitch Fees, Selling and Disputes

The park owner can propose to change the pitch fee once a year and must give 28 days' notice in writing on the standard pitch fee review form. Until a tribunal decides any dispute, you should keep paying your current fee. source

GOV.UK updated the pitch fee review form from 2 July 2023 to use the Consumer Price Index (CPI) instead of the Retail Price Index (RPI). source

The park owner cannot charge you more for gas and electricity than they paid, including connection charges. For water, they can only charge what the water company charges plus a reasonable administration fee. LPG charges are not regulated. source

You can sell on the open market or give your home to a family member, and the site owner does not have the right to approve the buyer. The owner can only object by applying to a tribunal for a refusal order within 21 days, with evidence the buyer does not meet the site rules. The buyer pays you 90% and pays 10% commission to the site owner within 7 days. Site rules that interfere with a sale are banned. source

If you cannot agree with the park owner, you can apply to a tribunal, whose decisions are binding, even if your agreement mentions an arbitrator. Examples include pitch fees, changes to your agreement, repairs and transferring ownership. The Leasehold Advisory Service can advise if you are unsure. source

Privately owned sites must have a licence from the local council, displayed clearly. Raise problems with the park owner first, then contact the council. You have 28 days to review a written agreement before signing, and you still have rights without one. source