Private Parking Tickets vs Council Tickets: What Is the Difference?
A ticket from a council and a ticket from a private car park company look alike, but they are different things with different ways to appeal.
Two yellow envelopes can look almost the same. One is a Penalty Charge Notice from a council. The other is a Parking Charge Notice from a private company. Knowing which one you have tells you how to appeal and what happens if you do nothing.
Council Ticket (Penalty Charge Notice)
- Given on streets and in council car parks
- Says "Penalty Charge Notice" and names the council
- A civil penalty set by law
- Appeal to the council, then to an independent tribunal
Private Ticket (Parking Charge Notice)
- Given in places like supermarket, hospital and retail park car parks
- Says "Parking Charge Notice" and names a company
- A charge the company says you agreed to by parking
- Appeal to the company, then to POPLA or the IAS
Appealing a Council Ticket (England)
- Make an informal challenge to the council within 14 days (21 days if the ticket came by post). Many councils keep the 50% discount open while they consider it.
- Make formal representations if the council sends a Notice to Owner. You have 28 days, and it is free.
- Appeal to the independent tribunal if the council rejects you: the Traffic Penalty Tribunal outside London, or London Tribunals in London.
More detail: challenge a council parking ticket.
Appealing a Private Ticket
- Check the company is in a trade association: the British Parking Association (BPA) or the International Parking Community (IPC).
- Appeal to the company first, with photos of signs, your pay and display ticket or anything else that helps.
- If it says no, appeal free to POPLA (BPA members) within 28 days, using the code the company gives you, or to the Independent Appeals Service (IPC members) within 21 days.
- Do not ignore it. A private company cannot fine you, but it can take you to court for an unpaid charge.
More detail: appeal a private parking charge, and if you were not driving, parking charge: I was not the driver.
- Appealing a parking ticket (Citizens Advice, England, checked 18 October 2026)
- Parking PCN and appeal process (Traffic Penalty Tribunal)
- Protection of Freedoms Act 2012, Schedule 4 (legislation.gov.uk)
Ready to Take Action?
Tell us what happened. Our initial case review is free.